Refund policy
Return and Refund Policy
Effective Date: April 10, 2026
This Return and Refund Policy applies to all CACP Memberships and Sponsorships purchased through our website.
14-Day Refund Window
You may request a full refund of your membership or sponsorship within 14 days of the original purchase date or renewal date.
Non-Refundable Conditions
No refund will be issued if, within the 14-day period:
- You (or your company representatives) attend any CACP event, seminar, workshop, banquet, mixer, or program.
- You have already received any membership benefits or access.
Auto-Renewal & Cancellation
All memberships and sponsorships are set to automatically renew every year.
You can log into your account and cancel your subscription renewal at any time before the renewal date to avoid being charged for the next year.
If your subscription auto-renews and you wish to cancel afterward, you have 14 days from the renewal date to request a refund, subject to the conditions above.
How to Request a Refund
To request a refund, please email us at cacp@cacpus.org within the 14-day window and include:
- Your full name / company name
- Order number or receipt
- Reason for cancellation
Refunds will be processed back to the original payment method within 7–10 business days after approval.
No Refunds After 14 Days
After the 14-day period, all memberships and sponsorships are non-refundable and non-transferable, regardless of whether the full term has been used.
Questions?
If you have any questions about this policy, please contact us at cacp@cacpus.org before making your purchase.